3753721 - WebEx Token Storage process

This article will cover the WebEx token storage process.

SAP SuccessFactors Learning

After Engineering confirmation, this is how the WebEx token is managed after it's generated: 

To avoid unnecessary token calls, once a token called, it's stored in a centralized Redis Cache. Whenever a new call is made, it's checked whether the last token is valid. In case yes, it will consume this token. In case not, a new one will be called and stored in cache for further usage.

Last but not least, a learning token will last 30 minutes and should be renewed after this time.

• KBA 3508827 - Webex Training Center Attendance Duration
• KBA 2285945 - WebEx Integration With SAP SuccessFactors Learning
• Webex Training Center Configuration Settings
• Webex Integration

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