Symptom
- In best practice scope item 1EZ, creating credit memo for a CRB document in VF01 results in error.
- Error message: "Item category G2W not found for billing type G2" (Message no. 8B501).
- Additional detail: "No entry in table J_1BSDIC for the combination of billing document type and item category."
Environment
- Product: SAP S/4HANA Cloud Public Edition
- Processing Billing Documents
Reproducing the Issue
- Open app VF01.
- Select billing type G2 (Credit Memo).
- Enter the current date as the Billing Date.
- In the Document field, enter a CRB credit memo document created for a service item.
- Click Save, the system shows error "Item category G2W not found for billing type G2".
Cause
The Scope Item 1EZ is currently not supported for business scenarios in Brazil, with a Service Material, because of the Brazilian legislation that the refund of ISS is not possible.
Resolution
SAP delivered the following scope items for Service Management in Brazil:
- Service Contract Management (3MO)
- Service Order Management and Monitoring (3D2)
- Credit Memo Processing for Service Management (4GG)
See Also
Keywords
vf01, g2, g2w, 8b501, j_1bsdic, item category not found, credit memo, crb, scope item 1ez, brazil localization, service material, iss refund, sd-bil, billing error, s/4hana cloud , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , FI-LOC-SD-BR , Brazil , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public