SAP Knowledge Base Article - Preview

3753818 - Drop-down value is not selectable on Mobile - Onboarding

Symptom

The dropdown often fails to open as expected. End users must click the field many times before the dropdown finally opens and displays available values. 


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Environment

SAP SuccessFactors Onboarding 1H 2026

Product

SAP SuccessFactors Onboarding 2605

Keywords

KI1H2026, ECT-272072, OBX, Mobile, picklist, dropdown, dropdown field, IOS, Android, Onboarding, not show, not selectable, inconsistent, PTCH-50080 , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Known Error

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