Symptom
When SAP Customer Data Cloud (CDC)'s service is unavailable or degraded (for example authentication flows are failing, login screens are unresponsive, or API calls are timing out, etc.) but the "Issue Identified" email has not yet been sent by SAP.
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Environment
- SAP Customer Data Cloud
Product
SAP Customer Data Cloud all versions
Keywords
Gigya, CDC, CIAM, service, degradation, disruption, outage, notification, email, delay, time , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem
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