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SAP Knowledge Base Article - PreviewSymptom
When downloading a work order from the work order list, the information message indicating a successful download remains on the screen after completion. This creates confusion for the technician, as it appears that the synchronization is still ongoing.
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Environment
SAP Service and Asset Manager application 2410.0.7
MDK Client 24.7.9
iPad gen. 10 with iOS 26.3.1
Product
SAP Business Technology Platform all versions
Keywords
Information Message, Banner, Display, Not disappear, Automatically, Download, Online, Work order, Synchronization , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem
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