SAP Knowledge Base Article - Preview

3753897 - Unable to download or upload the email resource file in DocuSign

Symptom

  • Unable to download the email resource file in your environment.
  • No option to test the adjusted email resource file in development before enabling it in production.
  • No error message is displayed.


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Environment

DocuSign Admin

Keywords

docusign, email resource file, development, non-production, brands, admin brands, edit brands, download option missing, upload option missing, email customization, esignature, brand settings, feature enablement, resource file download, resource file upload , KBA , XX-PART-DSN-SRV , Change Requests, Services, Provisioning , Problem

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