3754038 - 1H 2026 - Restart e-Signature Step for Document Flows is now available in Production Environment

• The new enhancement related to Restart e-Signature Step for Document Flows was previously unavailable in Production
• Despite Restart Onboarding Step for E-Signature permission being granted to responsible users, yet, there is no option to restart e-signature
• This option is available and working in Preview environment but it is was not available in Production system

SAP SuccessFactors Onboarding 1H 2026

• This was a known issue previously.
• The Engineering Team has fixed the potential regression risks that could have impacted the hiring cycle and negatively affect the user experience.

THE NEW FEATURE IS NOW AVAILABLE IN ALL PRODUCTION DCs. 

Conditions to trigger restart e-signature

Onboarding document flow step restart works in below cases:

1.     If document flow status is completed or skipped, user can restart the document flow.
2.     If document flow is triggered after release and is in status in-progress, user can restart the document flow.
3.     If document flow was triggered before release and is still in-progress after release, user will not be able to restart this document flow. This document flow needs to be declined to regenerate the documents again.

• SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
• SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
• KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs

, KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , LOD-SF-OBX-ESN , E-Sign Onboarding , Known Error

SAP SuccessFactors Onboarding 2605