SAP Knowledge Base Article - Public

3754122 - Home page brand image does not show in SuccessFactors mobile app

Symptom

Despite having the brand image configured from home page web version, the brand image is nowhere to be found on mobile home page

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

1. Login to SuccessFactors Mobile app
2. Notice that on the home page the welcome banner image is not showing.

Cause

It is expected since home page brand image is not supported on mobile.

Resolution

This is to ensure Home screen visitors focus on the tasks at hand, this element was removed and replaced with a Splash screen that is briefly displayed each time the app is launched. The customizable, full-screen Splash screen allows for even more impactful branding.

See Also

Updated Home Page Experience – Frequently Asked Qu... - SAP Community

Keywords

Splash screen, mobile, home page banner, mobile home page brand image, mobile homepage brand image , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

Product

SAP SuccessFactors HCM Core 2605