SAP Knowledge Base Article - Public

3754147 - Sales order is not automatically created from purchase order in scope item 3ZB due to Internal ICM error

Symptom

After creating a purchase order, the expected sales order is not created automatically on the selling company side due to bellow errors:

  • Errors occurred while processing messages for interface /MMEDI - ORDREQOUT - 0001.
  • Internal ICM error (ICM_HTTP_INTERNAL_ERROR).

This process is related to scope item 3ZB.

Environment

SAP S/4HANA Cloud Public Edition

Cause

In communication arrangement SAP_COM_0223, the outbound service "Sales Order/Customer Return - Confirm Processing (B2B)" contains an extra space in the Path/URL, causing the ICM error and preventing the automatic sales order creation.

Resolution

For communication arrangement for SAP_COM_0223, in the outbound service "Sales Order/Customer Return - Confirm Processing (B2B)" ensure there are no leading, trailing, or embedded extra spaces in the path URL, it should be exactly: "/sap/bc/srt/scs_ext/sap/orderconfirmationrequest_in".

See Also

KBA 3741739 - Automatic sales order not generating for billing of costs between affiliated companies (scope item 3ZB) – SAP S/4HANA Cloud Public Edition

Keywords

3zb, intercompany, billing of costs between affiliated companies, automatic sales order, purchase order, /mmedi, ordreqout, 0001, icm_http_internal_error, icm error, sap_com_0223, communication arrangement, outbound service, path url, b2b, orderconfirmationrequest_in , KBA , SD-SLS-EDI-2CL , S/4HANA: Sales EDI Messages (Public Cloud) , MM-PUR-GF-EDI-2CL , Electronic Data Interchange (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions