SAP Knowledge Base Article - Public

3754240 - Hidden fields configured in latest people profile are not visible on mobile app

Symptom

  • Fields configured as Hidden in Configure Latest People Profile still appear in the mobile app overview
  • The same fields are correctly hidden in the web UI, creating a discrepancy between web and mobile

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Open Configure Latest People Profile > Select the portlet
  2. Set specific fields to Hidden
  3. Save the configuration
  4. Sign in to the mobile app
  5. Open a user's People Profile and navigate to the relevant section/portlet
  6. Observe the fields remain visible in the mobile app, while they are hidden in the web UI

Cause

Resolution

This is a know error and engineering team will provide the fix on June 17th. If issues persist after the fix release, reinstall the mobile app and retest.

For now, there is a workaround available to hide fields at the MDF object level:

  1. Go to Configure Object Definitions in Admin Center.
  2. Locate the affected MDF object/field.
  3. Set the field’s visibility to Hidden and save.

See Also

Keywords

INC26748457, latest people profile, mobile app, android, hidden fields, mdf, custom mdf cards, people profile, overview, visibility, configure object definitions, object definition hidden, contract information, employment information, mobile vs web discrepancy, known issue , KBA , LOD-SF-PLT-MOB , Mobile Issues , Known Error

Product

SAP SuccessFactors HCM Suite all versions