SAP Knowledge Base Article - Preview

3754303 - Additional Activity created after releasing Service Assignment

Symptom

Upon releasing a Service Assignment in SAP FSM (transferred from ERP/SAP B1), aa additional Activity is automatically created under the same Service Call, even though the company setting CoreSystems.AutomaticallyCreateActivity.Enabled is disabled and the UDF COR_CLOUD_AssgPlan is properly maintained, resulting in two Activities where only one is expected.


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Environment

SAP Field Service Management

Product

SAP Field Service and Asset Management 1.0

Keywords

duplicate activity, additional activity, releasing assignment, assignment release, b1 connector, transporter settings, DownloadDocumentIntervalInMS, UploadDocumentIntervalInMS, minimum interval, activity duplication, field service, dispatcher, assignment planning, automatically create activity, COR_CLOUD_AssgPlan , KBA , CEC-SRV-FSM-BOC , FSM Business One Connector , Problem

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