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SAP Knowledge Base Article - PublicSymptom
There is no any field enabled for jobInfo_jobFieldsList in BCUI, so you want to disable the jobinfo card, after disabling the jobinfo card, the clicking on "view all" under organizationinfo card, error occurred:
"Unable to load data
Check your internet connection. And if that's not it, try reloading. If that still doesn't help, check with your administrator."
Environment
SAP SuccessFactors Employee Central 1H 2026
- Latest People Profile
Reproducing the Issue
Step 1. Open configure latest people profile, confirm that jobinfo card is disabled
Step 2 Open any user's profile, find organizationInfo card, click on "View all", error occurred.
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2026 release.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
See Also
- SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
- SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
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