SAP Knowledge Base Article - Preview

3754346 - How to Save Network Logs as HAR Files from Your Browser (e.g. Google Chrome and Microsoft Edge)

Symptom

  • As part of troubleshooting, SAP Support has requested browser trace logs in HAR format to help investigate the issue you’ve reproduced.
  • Once you’ve saved the HAR file, simply attach it to your support case for further analysis.
  • HAR logs are particularly valuable for issues that occur intermittently or affect specific users or devices, as they can reveal additional diagnostic details.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP Field Service Management

Product

SAP Field Service and Asset Management 1.0

Keywords

HAR file, trace logs, browser logs, edge, chrome, developer tools, network logs , KBA , CEC-SRV-FSM-SH , FSM Shell Host , CEC-SRV-FSM-AS , FSM Auto Scheduling , CEC-SRV-FSM-ANR , FSM Analytics and Reporting , CEC-SRV-FSM-ADM , FSM System Administration , CEC-SRV-FSM-CWD , FSM Crowd Workforce , CEC-SRV-FSM-PD , FSM Planning and Dispatching , CEC-SRV-FSM-MDM , FSM Master Data Management , How To

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