Symptom
- During Rehire with Old Employment initiated from ATS(SmartRecruiters) or RCM (Recruiting) and processed in onboarding, existing Non-Recurring Pay Components (NRPCs) from the previous employment are missing on the New Hire Data Review screen.
- After completing the New Hire Data Review step, Non-Recurring Pay Components (NRPCs) from the previous employment are deleted with the same timestamp.
- Behavior is intermittent: for some users the Non-Recurring Pay Components (NRPCs) appear and are retained, for others they are missing and then deleted.
- No error message is displayed.
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Environment
SAP SuccessFactors Onboarding
Keywords
onboarding, OBX, rehire with old employment, ROOE, non-recurring pay components, one-time payments, PCNR, deletion, missing, otp, review hire data, data review, ATS, timeout, request timeout, compensation information, NRPC, Pay Components, SmartRecruiters , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
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