SAP Knowledge Base Article - Preview

3754490 - Picklists fail to load when clicked on drop-downs to Provide Personal Data in Mobile Browser - SuccessFactors Mobile

Symptom

  • Picklists on mobile devices fail to load when clicked. In some cases, multiple clicks are required for the option list to appear, but functionality remains inconsistent.
  • Affected sections like when you want to Provide Personal Data fields include "phone-type," "personInfo → country-of-birth," and custom fields containing picklists.
  • This issue does not happen in the Mobile app and currently observed in the Mobile browsers only.
  • Occurs on mobile devices using Safari and Google Chrome browsers.
  • Issue is seen on android and IOS operating systems.


Read more...

Environment

SAP SuccessFactors Employee Central Mobile

Product

SAP SuccessFactors Employee Central 2605

Keywords

INC25370176 ,PTCH-50034, ECT-271609, Mobile Browser, Dropdown, Picklists, phone-type, personInfo, country-of-birth, custom fields, multiple clicks, Personal Data fields, android and IOS operating systems, Safari, Google Chrome browser. , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.