Symptom
- Picklists on mobile devices fail to load when clicked. In some cases, multiple clicks are required for the option list to appear, but functionality remains inconsistent.
- Affected sections like when you want to Provide Personal Data fields include "phone-type," "personInfo → country-of-birth," and custom fields containing picklists.
- This issue does not happen in the Mobile app and currently observed in the Mobile browsers only.
- Occurs on mobile devices using Safari and Google Chrome browsers.
- Issue is seen on android and IOS operating systems.
Read more...
Environment
SAP SuccessFactors Employee Central Mobile
Product
SAP SuccessFactors Employee Central 2605
Keywords
INC25370176 ,PTCH-50034, ECT-271609, Mobile Browser, Dropdown, Picklists, phone-type, personInfo, country-of-birth, custom fields, multiple clicks, Personal Data fields, android and IOS operating systems, Safari, Google Chrome browser. , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview