SAP Knowledge Base Article - Preview

3754756 - Hidden Fields in Adaptation Mode Are Not Visible in Personalization Mode

Symptom

You have noticed that fields added but hidden via Adaptation Mode are not visible for user addition in Personalization Mode.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Personalize Fields, Adaptation Mode, Personalization Mode, SAP CX, Hidden Fields, User Icon, Start Adaptation, End User, Key User , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , How To

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