SAP Knowledge Base Article - Public

3754865 - Administrator Pages Revamp for 1H 2026 pop up warning intermittently or repeatedly shows on admin pages

Symptom

  • The pop-up confirming the change is inconsistent across revamped admin pages.
  • The pop-up sometimes appears very frequently and after each page refresh.
  • On some admin revamp pages, the pop-up does not appear.
  • Pop up alert is a Walk me alert for administrators

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Admin Center >Go to any batch of revamped pages 
  • Company System & Logo Settings
  • Delete Form Page
  • Export Users (Employees)
  • Manage Action Search
  • Manage Calibration Sessions
  • Manage Job Profiles
  • Manage Templates
  • Manage Workflow Requests
  • Password & Login Policy Settings
  • Reset User Password

     2. Navigate through the revamp pages (for example: Manage Templates>Goal Plan, Recruiting Management, or 360 Multi Rater), then try going to one of its templates, the pop-up warning shows.

     3. Refresh the page and observe that the pop-up may appear repeatedly sometimes it does not appear, so the behavior is not consistent

Note: The pop-up alert is an alert triggered by Walkme

Cause

  • The informational banner/pop-up for the Administrator Pages Revamp is designed as a pop-up alert that appears intermittently or only on the first few visits, rather than as a persistent alert.

Resolution

  1. Note that intermittent display or disappearance of the revamp pop-up after initial views is expected behavior for in-app guidance.
  2. To suppress the pop-up for administrators, go to Admin Center > Company System and Logo Settings.
  3. Locate the option “Display WalkMe Content for Administrators,” uncheck it, and save.
  4. Refresh the affected admin page(s) and confirm the pop-up no longer appears for administrators.

See Also

Keywords

admin pages revamp, admin center, pop-up, banner, intermittent, repeated, refresh, manage template, performance review, in-app guidance, walkme, display walkme content for administrators, notification, latest home page, ui nudge , KBA , LOD-SF-PLT-LHOM , Legacy Home Page , Problem

Product

SAP SuccessFactors Platform all versions