Symptom
- The Employee ID is generated during the Onboarding process, but the user wants it to be generated during the Manage Pending Hires process.
- The user needs an option to edit the Employee ID during Manage Pending Hires to update the correct sequence for candidates with a changed joining date.
- No error messages are provided.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Move a candidate from the Recruiting system to Onboarding.
- Observe that an Employee ID is already generated during Onboarding.
- Attempt to edit the Employee ID during the Onboarding or Manage Pending Hires stages.
Cause
- By current system design, Employee ID is generated during Onboarding and generation or editing in Manage Pending Hires is not supported.
Resolution
- Note that generating the Employee ID during Manage Pending Hires and editing the Employee ID in Manage Pending Hires are not supported; this is a system limitation.
- If Employee ID generation during Onboarding should be prevented, refer to: [Onboarding] How to disable the employee ID generation during onboarding process.
- If Employee ID generation must be governed by a business rule in Onboarding, refer to: How to control Employee Id (empId) Generation Via Business Rule - Onboarding.
- If a change to a User ID is required, refer to: How To Change Employee User ID.
- If different system behavior is required (for example, generating or editing Employee ID in Manage Pending Hires), submit an enhancement request through the product influence channel.
See Also
- refer to: How To Change Employee User ID
- refer to: How to control Employee Id (empId) Generation Via Business Rule - Onboarding
- refer to: [Onboarding] How to disable the employee ID generation during onboarding process
- refer to: Different User id is generated after submitting the candidate in Manage pending Hires/Recruits via Business rule
Keywords
onboarding, onboarding 2.0, employee id, empid, user id, manage pending hires, mph, edit employee id, generate employee id in mph, disable employee id in onboarding, business rule, employee central, ec integration, hiring, sequence adjustment , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , How To
Product
SAP SuccessFactors Onboarding 2511
SAP Knowledge Base Article - Public