3755273 - Accounting Document Remains After Supplier Invoice Deletion; Advanced App Shows 'Document Deleted' Message SAP S/4 HANA Cloud Public Edition

• The user can see the accounting document generated against a supplier invoice even after the supplier invoice is deleted.
• In Display Journal Entries, the journal entry is not found under Journal Entry Category “Normal” but appears when the “Normal” filter is removed; it may show no line items.
• When opening the linked supplier invoice in the advanced app, a message displays: “Document deleted.”
• The message “Invoice document contains unsupported features. The invoice cannot be processed in the Manage Supplier Invoices app.” 

• Product: SAP S/4HANA Cloud Public Edition
• Fiori UI for Invoice Verification (Public Cloud)

1. Open Display Journal Entries.
2. Enter the company code and the journal entry id with Journal Entry Type “RN (Invoice-Net)”, then run the search.
3. Observe that with Journal Entry Category set to “Normal”, no entry is found; remove the “Normal” category filter and search again to see the journal entry.
4. From the journal entry, follow the link to the supplier invoice; the advanced app shows “Document deleted.”

• Posted accounting documents are not physically deleted; they are preserved for audit and number-range integrity. When the related supplier invoice is deleted, the accounting impact is neutralized and the journal entry is reclassified to a non-normal category.
• The logistics/AP document lifecycle (supplier invoice) and the FI journal entry lifecycle differ; the supplier invoice can be marked “Deleted” while the FI document remains as an audit/technical trace.

1. Use Display Journal Entries and remove the Journal Entry Category “Normal” filter to locate the journal entry that remains as an audit record.
2. Open the linked supplier invoice in Display Supplier Invoice – Advanced to confirm status “Deleted.”
3. Review the change log of the supplier invoice to verify when the status changed and by which user role.
4. No corrective action is required for the FI document; the behavior is working as designed. The postings are neutralized, and the preserved header ensures audit integrity.

• refer to: Feature comparison: Manage Supplier Invoices vs Advanced

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