SAP Knowledge Base Article - Public

3755318 - Rich text editor not saving changes to font and size - Recruiting Management

Symptom

When you edit or copy test into the rich text editor and make changes to the font and size, the changes are not saved when you save. 

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Open a job requisition and edit the internal or external description field using the rich text editor.
  2. Enter text or paste content into the editor (with or without removing formatting).
  3. Select all text and apply a specific font and font size.
  4. Optionally open the source editor to verify that the font and size are present.
  5. Save the requisition.
  6. Changes are revert back to the default. 

Cause

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

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Keywords

rich text editor, font not saved, font size not saved, formatting lost on save, styling removed after save, job requisition description, rte, source editor, paste from word, plain text paste, bullets keep formatting, job descriptions, text formatting issue , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Bug Filed

Product

SAP SuccessFactors Recruiting all versions