Symptom
When you edit or copy test into the rich text editor and make changes to the font and size, the changes are not saved when you save.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open a job requisition and edit the internal or external description field using the rich text editor.
- Enter text or paste content into the editor (with or without removing formatting).
- Select all text and apply a specific font and font size.
- Optionally open the source editor to verify that the font and size are present.
- Save the requisition.
- Changes are revert back to the default.
Cause
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.
Keywords
rich text editor, font not saved, font size not saved, formatting lost on save, styling removed after save, job requisition description, rte, source editor, paste from word, plain text paste, bullets keep formatting, job descriptions, text formatting issue , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Bug Filed
SAP Knowledge Base Article - Public