SAP Knowledge Base Article - Preview

3755434 - password reset or activation email not sent due to semicolon in mail configuration, identity authentication service

Symptom

  • Password reset or activation emails are not received;
  • Error in logs: "Email could not be sent ... javax.mail.internet.AddressException: Illegal semicolon, not in group in string 'user's email; user's email'".


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Environment

  • Product: SAP Cloud Identity Services
  • Identity Authentication Service

Product

SAP Cloud Identity Services all versions

Keywords

javax.mail.internet.AddressException, Illegal semicolon, not in group, Email could not be sent, Activate Your Account for SAP Cloud Platform Identity Authentication Service, dummy.email@dummy.com; dummy_email@dummy.com, semicolon in email address, multiple email addresses separated by semicolon, IAS email sending issue, SAP Cloud Platform Identity Authentication Service email error, Correlation ID, mail address parsing error, invalid recipient format, JavaMail AddressException, javax.mail invalid address, email recipient syntax error , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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