SAP Knowledge Base Article - Public

3755505 - How can an SAP Analytics Cloud administrator track actions such as opening Data Analyzer links or files with Excel Add-In?

Symptom

  • Actions completed on objects within SAP Analytics Cloud such as saving, and modifying are tracked in the activity logs along with user logons
  • Though the system tracks the user logging onto the SAC system opening a Data Analyzer or Excel Add-In document is not necessarily logged unless something is being modified
  • For example if a user opens a Data-Analyzer link the user's logon to SAC is logged, but the accessing of the Data-Analyzer is not logged unless the object is saved

Environment

SAP Analytics Cloud 2026.4

Reproducing the Issue

  • Logon to SAP Analytics Cloud
  • View a Data Insight but do not modify or save it
  • Check the Activity logs and notice that accessing the Data Insight is not logged

Cause

  • Accessing tools are not currently logged in SAP Analytics Cloud
  • Activity logs record actions such as user logons and object changes/modifications

Resolution

Enhanced logging for the Data Analyzer and Excel Add-In has been entered as an enhancement request in the customer influence portal and can be found here  Improvement Request Details - Customer Influence .

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

Logging, activity tracker, analyzer, insights, add-in, Excel, power point, administration, usage , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud all versions