SAP Knowledge Base Article - Public

3755748 - Notification sender address updated for SAP Analytics Cloud (SAC)

Symptom

  • The sender address for all SAC notification emails has been updated from noreply-sac+notification@sap.com to data-analytics@notifications.sap.com, effective QRC1 2026.
  • This affects only if the default SMTP is used. 

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Logon to SAC.
  2. Set up any notifications as per your preferences. 
  3. Notice that the sender email address has been changed to data-analytics@notifications.sap.com

Cause

Resolution

  • Update any custom scripts, email filters or allowlists that reference the old sender address to use the new address. 
  • Alternatively you can use custom SMTP configuration to still use the original sender address. 

See Also

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Keywords

KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud 1.0