Symptom
- When using an SAC Geochoropleth Map chart for Kazakhstan, the new administrative changes made in 2022 are not visible on the map.
- The new administrative changes have split up and renamed multiple regions across the country, the maps are still showing how the country were before 2022.
- The Geo Map in SAC is outdated for Kazakhstan.
Environment
SAP Analytics Cloud 2026.9.0
Reproducing the Issue
- Log in to SAP Analytics Cloud.
- Open Stories, create a new one or open an existing one.
- In edit mode, under 'Insert', select '+', then Other, then Geo Map.
- In the Geo Map widget, zoom into Kazakhstan and observe that the new administrative changes are not up to date around the country.
Cause
- The Geo Map widget is based on a Base Map that is provided and maintained by ESRI (Environmental Systems Research Institute).
- ESRI have not updated the map in the mentioned area yet.
Resolution
- This is a know limitation.
- For this influence request, it can be voted here: https://influence.sap.com/sap/ino/#/idea/229917
See Also
- KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
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Keywords
geo map, Kazakhstan, SAC, administrative changes, chart, 2022, ESRI , KBA , LOD-ANA-DES-GEO , SAP Analytics Cloud Story GEO visualizations , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public