3755977 - Benefits History rerouting to Old Legacy People Profile instead of New Latest People Profile page

When navigating to Benefits section > Benefits History Page and click on the "People Profile" shortcut, then the page is routing back to old Legacy People Profile page instead of new Latest People Profile page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

• SAP SuccessFactors Employee Central
• SAP SuccessFactors Employee Profile

1. Login into instance and navigate to Employee Files
2. Navigate to Benefits section and click on “Go to Benefits Overview
3. Go to the “Reimbursement” section and click on “Go to Claims History”
4. In Benefits History page, click on People Profile shortcut option.
5. The page is rerouted to Old legacy people profile page instead of New
    People profile

Issue will be fixed with 2H 2026 release.

Workaround: Navigate back to 'Benefits Overview' and then click on back button which will take to latest people profile OR select Home which will take to latest people profile.

Latest people profile, Legacy people profile, Benefits, Benefits History, INC26900750, BEN-22786, KI1H2026 , KBA , LOD-SF-EP-PPP , People Profile - Preview , Known Error