3756000 - VSaaS - "URL for offline download" field missing in Online Content Settings for SAP SuccessFactors Learning items

 The “URL for offline download” input field is not visible in the Downloadable section of Online Content Settings for items.

SAP SuccessFactors Learning

1. Access Learning Administration >
2. Navigate to Learning Activities > Items >
3. Open any item and select the Online Content tab >
4. Click "Settings" >
5. Enable the "Downloadable" option >
6. Observe that the “URL for offline download” field is not displayed.

This situation has been identified as a bug. The label for the URL text area is rendered correctly, but it is hidden behind the surrounding table cell. This problem arose after upgrading to SAPUI5 version 1.142.5, where the TreeTable row no longer resizes based on its content, preventing the label from becoming visible within the current row height. 

Our Learning Engineering team has finalized their work on the situation, and the fix was delivered with 2605 patch 9. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors Validated SaaS Learning Product Communications.

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• KBA 2618992 - LMS: URL for offline download not showing on the item level
• KBA 2692971 - SAP SuccessFactors Known Issues for the 1H 2026 Release

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