SAP Knowledge Base Article - Preview

3756039 - Internal Memos Imported via Data Workbench or OData Are Created as Portal Memos Instead of Internal Memos

Symptom

  • During the migration from an external system, internal memos imported via Data Workbench are being created as portal memos instead of internal memos.
  • The same behavior occurs when creating memos through OData.
  • No error messages or error codes are returned.


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Environment

  • SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Data Workbench, OData, Internal Memo, Portal Memo, Activity Notes, Text Collection, memo type, memo classification , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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