Symptom
- During the migration from an external system, internal memos imported via Data Workbench are being created as portal memos instead of internal memos.
- The same behavior occurs when creating memos through OData.
- No error messages or error codes are returned.
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Environment
- SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Data Workbench, OData, Internal Memo, Portal Memo, Activity Notes, Text Collection, memo type, memo classification , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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