SAP Knowledge Base Article - Preview

3756070 - Service Order Inbound not working

Symptom

You are facing the error below on CPI.

Error Details: com.sap.it.rt.adapter.http.api.exception.HttpResponseException: An internal server error occured: HTTP operation failed invoking https://myXXXXXXX.de1.test.crm.cloud.sap/sap/c4c/api/v1/inbound-data-connector-service/messages/sap.crm.eventbridgeservice.entity.inboundEvent with statusCode: 403.


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Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2 integration with S/4HANA.
  • SAP Sales Cloud and SAP Service Cloud Version 2 integration with ERP. 

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

statusCode: 403, User Security Policy, S_TECHNICAL_USER. , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , How To

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