SAP Knowledge Base Article - Public

3756112 - Allowance benefits enrollment fields show as string instead of picklist after 1H2026

Symptom

  • In the latest benefits enrollment experience for allowances, an enrollment field that previously rendered as a picklist now appears as a plain string.

Environment

  • SAP SuccessFactors Employee Central ;
  • Global Benefits

Reproducing the Issue

  1. Go to an employee.
  2. Navigate to Benefits Overview > Benefits Available to Enroll.
  3. Select an allowance-type benefit and choose Enroll.
  4. Observe that a field expected to be a picklist renders as a text/string instead.

Cause

Engineering is investigating the issue.

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

See Also

Keywords

benefits enrollment, allowance benefit, latest benefits enrollment experience, picklist missing, picklist not displayed, field shows as string, configure benefits interface, custom fields, enrollment ui customizations, 1h 2026 release, benefits administration overview, register, global benefits, employee central , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central 2511