3756121 - "Prohibit users from customizing profile templates" is enabled but customized profile is shown

Symptom

"Prohibit users from customizing profile templates" is enabled in Groupware settings but still a customized profile is shown as assigned to users.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Sales cloud version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

groupware, customized profile, prohibit users from customizing profile templates, profile template, ssi, server-side integration, profile assignment, customized state, admin updates, profile reapply, groupware settings, sync profiles, profile templates blocked, users appear customized, groupware profile , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , How To

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