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SAP Knowledge Base Article - PreviewSymptom
It may be noticed that the Preferred Communication maintained in SAP S/4HANA is not visible in the corresponding Account or Individual Customer in SAP Sales and Service Cloud Version 2.
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Environment
- SAP Sales Cloud Version 2
- SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
preferredCommunication, Best Reached By, Mobile Telephone, Preferred Communication, SAP S/4HANA Integration, Individual Customer, Account, Address Communication, Communication Details, SAP Sales and Service Cloud Version 2 , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem
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