SAP Knowledge Base Article - Public

3756160 - Price Field in Sales Quote Not Visible Despite Being Set as Visible in Adaptation Mode

Symptom

Field 'Price' of a sales quote item product is not visible despite being 'set as visible' in adaptation mode.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Open the Sales work center.
  2. Open the Sales Quotes work center view.
  3. Open the sales quote ABC (where ABC is the ID of a sales quote).
  4. Go to the Products tab.
  5. Price field is not visible.

Cause

The document type of sales quote ABC is flagged as 'external pricing' in business configuration fine-tuning activity 'sales quotes' on the 'maintain document types' hyperlink.

Resolution

The 'Price' field will only be visible for sales quotes of internal document types and if a product item (not text item) has been maintained (and saved) in the system. 

You can achieve some degree of flexibility using external pricing if you follow KBA 2574487 - C4C Pricing Condition is Not Editable after the External Pricing Call (where in external system you flag condition types as manual). Common requirement as seen in SAP Community posts like this.

See Also

KBA 2963261 - The Pricing Tab is Visible in Adaptation Mode But Cannot be Added in the Opportunity

Keywords

Sales, Quote, Internal, Visible, Pricing, Not, Working, Editable, Missing, Greyed, Out, Adaptation, Mode, /Root/IsInternalPricingVisible , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-PRC , C4C Pricing , How To

Product

SAP Cloud for Customer core applications 2605