SAP Knowledge Base Article - Preview

3756172 - Joule Not Responding Due to Duplicate Employee Central Quick Action Templates

Symptom

  • Users experience an issue where Joule does not respond after submitting

  • No error message is displayed in the UI.
  • Quick Action is configured and permissions to Quick Actions are provided.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP SuccessFactors Employee Central
  • SAP Joule
  • Employee Central Quick Actions

Product

SAP SuccessFactors Employee Central all versions

Keywords

Joule, change_emergency_contacts, emergency contact, quick action, employee central, quick action template, useCaseCode, duplicate template, no response, not responding, manage data, import and export data, role-based permissions, ec quick actions, troubleshooting, Incident, INC25838963, loading , KBA , LOD-SF-EC-PER-ECO , Emergency Contact Details , LOD-SF-EC , Employee Central , LOD-SF-EC-ADM , Admin Tools (EC Core only) , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem

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