Symptom
When renaming a filtered list card on the home page, the saved title automatically appends the text "Filtered List Card" and cannot be saved without this suffix.
Environment
SAP Sales and Service Cloud Version 2
Reproducing the Issue
- Open the home page.
- Start Adaptation Mode.
- Select a filtered list card and click the edit (pencil) button.
- Change the card title to a custom value that does not include “Filtered List Card”.
- Click Apply.
- End the adaptation session.
- Observe that the card title now includes the suffix “Filtered List Card” appended automatically.
Cause
The 'Filtered List Card' text is always positioned at the title end. This is the intended behavior.
The reason behind this is that similar titles can exist across different card types—for example, both a KPI card and a Filtered List Card can have the same name (e.g., “My Team’s Visits”). In the Edit popover within Adaptation Mode, there is no clear distinction between KPI and Filtered List Cards based on the title alone.
To avoid confusion and ensure consistency in the user experience, the 'Filtered List Card' text is placed at the end.
Resolution
As an alternative raise an idea in the Influence Portal under the following link: https://influence.sap.com/go/sales_service_v2_esm
The Customer Influence portal is the proper channel for requirements of changes in the system behavior. There, other customers can also vote for the idea and depending on the demand from the customer community, and feasibility the developers will evaluate and plan accordingly for a possible implementation of this request.
Keywords
filtered list card, title suffix, append filtered list card, rename card title, home page cards, adaptation mode, card types, kpi vs filtered list, by design, sales cloud v2 , KBA , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , How To
SAP Knowledge Base Article - Public