SAP Knowledge Base Article - Public

3756261 - 502 Bad Gateway when creating live model against Snowflake live connection or saving Snowflake live connection

Symptom

  • Error: "502 Bad Gateway: Registered endpoint failed to handle the request."

Environment

  • SAP Analytics Cloud Enterprise

Reproducing the Issue

  1. Create a live model with the Snowflake live connection or save the Snowflake live connection
  2. The action will be pending for around 5 mins, then see 502 Bad Gateway error

Cause

The issue is currently investigated by Development team

Resolution

The issue is currently investigated by Development team

Keywords

502 bad gateway, registered endpoint failed to handle the request, snowflake, live data connection, sac, timeout, 5 minutes, connection timeout, edit connection, create model, accepted, payload accepted, allow list warning, gateway error, network reachability , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud all versions