SAP Knowledge Base Article - Preview

3756279 - Notification marked Completed after selecting Discard changes on completion edit screen - SAP Service and Asset Manager

Symptom

In SAP Service and Asset Manager (SSAM), after selecting Complete Notification for a notification in “Started” status, choosing Discard Changes still updates the notification status to “Completed” instead of keeping the original status.


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Environment

SAP Service and Asset Manager all versions

Product

SAP Service and Asset Manager all versions

Keywords

notification completed, complete notification, discard changes, completion edit screen, status not reverted, expected behavior, ssam, service and asset manager, mobile status, quality notification, cancel completion, user confirmation, supplementary information, edit screen discard, completed after discard , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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