Symptom
The attachment is not created after an invoice is successfully issued via golden tax.
No error message or error code provided.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Create Golden Tax Documents - China app.
- Issue an invoice via the golden tax connection (GTI) so that the document status is “issued”.
- Click the attachment.
- Observe that the attachment is not created.
Cause
After inspecting the payload sent by the third-party system to SAP, it was found that it already contained the link for attachment download, which could be opened and used to download the attachment in the browser.
The issue occurs because the protection allowlists configuration is missing, causing the SAP system to be unbale to create attachment.
Resolution
- Open the Maintain Protection Allowlists app.
- Maintain the host and port of the third-party system used for the golden tax integration by adding them to the allow list.
- Save the changes.
- Retry generating the OFD/PDF attachment for an issued invoice and confirm the file is created successfully.
Keywords
golden tax, GTI, China, attachment not created, invoice issued, create golden tax documents, protection allowlists, host, port, third-party system , KBA , FI-LOC-GTI-CN , China , Problem
SAP Knowledge Base Article - Public