Symptom
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During the hiring of a contingent worker with a defined termination date (feature introduced in 1H 2026), the system performs manager validation and throws the following error “User X has an inactive manager, Y, as of [effective termination date]. The manager provided in the record has the status Terminated, which means they are inactive.”
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This issue occurs when the manager is also a contingent worker and has the same termination date as the Contingent worker being hired.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central - Contingent Workforce
Reproducing the Issue
- Navigate to Admin Center ->Add Contingent Worker.
- Maintain termination date, ex: Dec 30, 9999.
- Continue with the hire process by entering the required data.
- In Job Information, select Position, Ensure that the manager associated with this position is also a Contingent Worker and has the same termination date (Dec 30, 9999).
- Click Continue and submit the hire transaction.
- System throws an error: “User X has an inactive manager, Y, as of 12/31/9999. The manager provided in the record has the status Terminated, which means they are inactive.”
Cause
- With the 1H 2026 enhancement, when a contingent worker is hired with a defined termination date.
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The system validates the manager’s status based on the effective termination date (the day after the last working day) of the contingent worker, this results in the manager being considered inactive.
Resolution
- Product Engineering is investigating the behaviour.
- Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround:
- Maintain at least a one-day difference between the contingent worker’s and manager’s termination dates.
See Also
- SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
- SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
- 3468932 - "The manager provided in the record has the status Terminated, which means they are inactive" - Employee Central
- 3746029 - Inconsistent Date Validation and Synchronization between Contingent Worker and Work Order Date Fields - 1H 2026
Keywords
KI1H2026, INC27248742, Add contingent worker, Inactive manager error, manager terminated, same termination date, effective termination date, CWF, contingent workforce, work order , KBA , LOD-SF-EC-CWF , Contingent Workforce , Bug Filed
SAP Knowledge Base Article - Public