3756566 - Global Search not showing User Status after enabling Enhanced People Search

Cannot see the user status "(Inactive)" when searching in Global Search. 

SAP SuccessFactors HCM Suite

The field IsActive was not yet supported by search APIs before 2605 release. 

For Productive environments in which customers enabled the Enhanced People Search before the global push (see KBA 3728404 - Enhanced People Search Enablement and Re-indexing Schedule – SAP SuccessFactors 1H 2026 - SAP for Me), it is necessary to run the  Rebuild Company Index for Enhanced People Search job from Scheduled Job Manager. 

• If you have manually enabled the Enhanced People Search in Company System and Logo Settings
• Go to Scheduled Job Manager > create job > create a one-time job from the type  Rebuild Company Index for Enhanced People Search. 
• Run it now

• 3694911 - Inactive Users Displayed in Global Header People Search After Migration to Enhanced (Elasticsearch-Based) People Search and How to Revert to Legacy Solr Search
• 3728404 - Enhanced People Search Enablement and Re-indexing Schedule – 1H 2026
• Prerequisites and Permissions for Enabling Enhanced People Search | SAP Help Portal

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