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3756704 - SUM error at configuration roadmap: 'cannot open shared object file: No such file or directory'

Symptom

An error is reported in SUM configuration phase.

Example:

Following errors appear in in SQLSTMTSTD.00n:

*** ERROR => DlLoadLib()==DLENOACCESS - dlopen("<...>/SUM/abap/bin_s4/dbhdbsqldbc226.so") FAILED! (64-bit)
  "<...>/SUM/abap/bin_s4/dbhdbsqldbc226.so: cannot open shared object file: No such file or directory"  [dlux.c       569]
  Searchpath for Shared Library is Environment Variable LD_LIBRARY_PATH
  LD_LIBRARY_PATH=<...>/SUM/abap/bin_s4:/usr/sap/SID/hdbclient:/usr/sap/SID/SYS/exe/run:/usr/sap/SID/SYS/exe/uc/linuxx86_64

1EETQ008 Error message: Connect failed
1EETQ008Xdbrc = 29: 'connect failed without SQL error'
1EETQ008XDB code 0
1EETQ003 exit code: "20"

Verification with 'ls' command reveals that the library exists at the mentioned location and displays also the access rights:

ls -al <...>/SUM/abap/bin_s4/dbhdbsqldbc226.so
-rwxr-xr-x 1 root root xxxxx MMM DD YYYY <...>/SUM/abap/bin_s4/dbhdbsqldbc226.so

The access rights are incorrect; they are set to root:root instead of <sid>adm:sapsys.


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Environment

  • Upgrade tools for ABAP
  • Software Update Manager (SUM) for ABAP

Product

ABAP platform all versions ; SAP ERP all versions ; SAP NetWeaver Application Server for ABAP innovation package all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

sum abap, dmo, dlloadlib, dlenoaccess, dlopen, dbhdbsqldbc, cannot open shared object file, ld_library_path, configuration phase, permissions, ownership, sapcar, sidadm, library access error, SUM directory ownership, shared library issue   , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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