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3756725 - Card import/export fails with error java.lang.IndexOutOfBoundsException in SAP Agent Connection

Symptom

  • Importing exported OVP Cards fails across environments when transporting custom cards.
  • Error message: com.fasterxml.jackson.databind.exc.InvalidDefinitionException: Cannot construct instance of com.sap.fs.insurance.producerportal.service.model.dto.ChildGridDTO (no Creators, like default constructor, exist): cannot deserialize from Object value (no delegate- or property-based Creator) at [through reference chain: java.util.ArrayList[n] → OvpCardConfigDTO["detailEntity"] → EntityDTO["childGridConfigDetails"] → java.util.ArrayList[0]]
  • Error message: java.lang.IndexOutOfBoundsException after excluding cards using child grid configurations.
  • Failures are 100% reproducible, occur across multiple target systems, and occur regardless of source system, number of cards exported, order of cards, and retry attempts.


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Environment

  • SAP Sales Performance Management
  • Agent Connection

Product

SAP Agent Connection 2026

Keywords

workzone advanced, ovp card, import export, childgriddto, invaliddefinitionexception, indexoutofboundsexception, cardconfigs.json, manage cards, child grid, detailentity, childgridconfigdetails, null cardtype, card manifest template, transport failure, deserialization error , KBA , CEC-SAL-IAC , Agent Connection , Problem

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