SAP Knowledge Base Article - Preview

3756730 - Discrepancy in the Number of Service Orders Listed Between the Individual Customers Facet and the Premise Facet

Symptom

  • In tab Utilities Service Orders of an Individual Customer you see a number of service orders listed.
  • In facet Premise, for the same customer, you see less service orders listed.


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Environment

SAP Cloud for Customer V1.

Product

SAP Cloud for Customer add-ins 2025 ; SAP Cloud for Customer core applications 2505 ; SAP Cloud for Customer core applications 2508 ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions ; SAP S/4HANA Cloud Public Edition all versions

Keywords

Premise, Utilities, Service Order, COD_UTILITIES_SRV_ORD_GET_BADI , KBA , LOD-CRM-IND-UTL , Utilities , Problem

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