3756753 - The Connection Test of an Outbound Communication Arrangement Fails with Service Ping ERROR: Not Found (404)

Symptom

The connection check of an outbound communication arrangement fails with this error:

"Error accessing service; Service Ping ERROR: Not Found (404)"

Environment

SAP Cloud for Customer V1.

Product

SAP Cloud for Customer add-ins 2025 ; SAP Cloud for Customer core applications 2505 ; SAP Cloud for Customer core applications 2508 ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions ; SAP S/4HANA Cloud Public Edition all versions

Keywords

connection check, 404 not found, service ping error, 403 forbidden, communication arrangement, sales quote replication to SAP business suite, cpi runtime hostname, runtime host, -rt suffix, endpoint mismatch, iflow, c4c erp integration, WSMM, http error 404, hostname mismatch , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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