SAP Knowledge Base Article - Preview

3756822 - System Lockup Occurs After New System Configuration with Introscope Agent Patch Levels Referenced in SAP Note 3664095 — SAP Solution Manager 7.2

Symptom

  • Managed systems become unresponsive or freeze after new system configuration in SAP Solution Manager.
  • Issue occurs with Introscope (IS) Agent patch levels referenced in SAP Note 3664095.
  • Multiple systems and servers may be impacted in large landscapes.


Read more...

Environment

  • SAP Extended Diagnostics by CA Wily
  • Introscope by CA Technologies
  • SAP Solution Manager 7.2

Product

SAP Extended Diagnostics by CA Wily all versions ; SAP Solution Manager 7.2

Keywords

 systems lock up, unresponsive java systems, new system configuration, parameters cause freeze, introscope agent, IS agent, downgrade patch, workaround, extended diagnostics, ca wily, configuration issue, recurring lockup, agent patch version, java restart , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.