SAP Knowledge Base Article - Preview

3756860 - OIDC login succeeds but accessing hosted profile update page prompts login again in different site context

Symptom

  • OIDC login process completes successfully.
  • When accessing the hosted profile update page in the same browser window, the flow restarts and prompts for login again despite an existing authenticated session.
  • Repeated re-authentication prevents access to the profile management page.
  • No error messages or error codes were provided.


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Environment

  • SAP Customer Data Cloud
  • Customer Identity

Product

SAP Customer Data Cloud all versions

Keywords

oidc, hosted page, profile update, screen-set, raas, login redirect, re-authentication, apiKeyOverride, child site, parent site, site context, session recognition, authorize flow, session mismatch, profile management, Gigya, CDP , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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