SAP Knowledge Base Article - Public

3756975 - Incorrect customer name displayed in Create Golden Tax Documents - China app - SAP S/4HANA Cloud Public Edition

Symptom

In the app for creating golden tax documents, the customer name is displayed incorrectly.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the app to Create Golden Tax Documents.
  2. Select a relevant billing document or customer for document creation.
  3. Observe that the customer name shown in the app differs from the name maintained in customer data.

Cause

Standard behavior: the app displays the name from the international address version of the business partner.

Resolution

  1. Open the business partner master data.
  2. Navigate to the address overview tab and open the international address version.
  3. Update the name in the international address version to the correct value as required.
  4. Save the changes.
  5. Reopen the app to create golden tax documents and verify that the customer name displays as expected.

Please note that if there are multiple records in the address overview, the latest one with the valid period will be used.

Keywords

golden tax documents, incorrect customer name,  international address version, business partner, China localization , KBA , FI-LOC-GTI-CN , China , Problem

Product

SAP S/4HANA Cloud Public Edition all versions