Symptom
- A functional Joule only gives general information, such as: "I cannot directly ...".
- Integrating Joule with SAP Solution, and all configurations have been checked as per KBA 3679305 - Joule configuration checking when it cannot return the response of transactional or navigational capability prompts .
- Internal logs show error messages such as:
- Failed to init Navigation Service API Client. Destination: NavigationService
Failed to retrieve destination: NavigationService for SUBSCRIBER strategy (error code: JCore - 5802, id: ...
Failed to retrieve destination: NavigationService for SUBSCRIBER strategy. - destinationForNavigationService is not available, return default empty property
Failed to init Navigation Service API Client. Destination: NavigationService.
- Failed to init Navigation Service API Client. Destination: NavigationService
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Environment
Joule.
Product
Joule all versions
Keywords
navigationservice, destination, JCore - 5802, failed to retrieve destination, Failed to init Navigation Service API Client, NavigationService for SUBSCRIBER strategy, I cannot directly, destinationForNavigationService, default empty property, general answer, informational response, joule unexpected response, joule generic response, Joule is not answering as expected , KBA , CA-JOULE-CONSULT , Consulting for Joule license, onboarding & general support. , Problem
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