Symptom
- When the option "Enable target group based filtering for Worker fields. If selected, the Worker type fields value dropdown list will based on the target group settings in role based permission. If not selected, all users will be available in the dropdown list." is disabled, all employees are expected to be available in worker-type fields.
- However, during Add/Edit of Job Information (Supervisor) or Job Relationships (Manager Name), only users within the logged-in user’s Target Population are displayed.
- When searching for users outside of the Target Population, the system returns "No data" or "There were no results", despite the feature being disabled.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Ensure that the option "Enable target group based filtering for Worker fields. If selected, the Worker type fields value dropdown list will based on the target group settings in role based permission. If not selected, all users will be available in the dropdown list." is disabled in Company System and Logo Settings.
- Navigate to any Employee Profile where the logged-in user has permission to edit Job Relationships or Job Information (Supervisor).
- Go to Job Data and choose Edit Job Relationships.
- Select the effective date.
- Click Add and select any Relationship Type.
- In the Name field, search for a user outside of the logged-in user’s Target Population.
- Observe that the system returns "There were no results" or "No data".
Cause
Resolution
Product Engineering is investigating a solution.
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See Also
Keywords
job relationship, worker field, dropdown, target population, rbp, cannot add user, user selection, permission group, group-based filtering disabled, worker type fields, no data, there were no results, INC27390659 , KBA , LOD-SF-EC-JRL , Job Relationships , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EC-JOB , Job Information , Bug Filed
SAP Knowledge Base Article - Public