SAP Knowledge Base Article - Preview

3757030 - Why the "contains" operator in the Identity Query Tool does not return the expected results for the profile.email field?

Symptom

When executing a query in the Identity Query Tool using the "contains" operator for values such as 'abcd' in the email (profile.email) field, the expected matching records are not returned.


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Environment

  • SAP Customer Data Cloud
  • Identity Query Tool

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, profile.email, partial match, email filter, Query syntax behavior, Query limitation , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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