SAP Knowledge Base Article - Preview

3757179 - internal server error when clicking consignments in order fulfillment cockpit - SAP Commerce Cloud

Symptom

When entering Backoffice Order Fulfillment Cockpit and clicking Consignments menu, the UI shows "Internal server error."

Below error is observed from log:

{

"instant": {

"epochSecond": 1779432739,

"nanoOfSecond": 594987197

},

"thread": "hybrisHTTP35",

"level": "ERROR",

"loggerName": "com.hybris.cockpitng.engine.impl.DefaultWidgetInstanceManager",

"message": "Error during send output",

"thrown": {

"commonElementCount": 0,

"localizedMessage": "No result for the given query",

"message": "No result for the given query",

"name": "de.hybris.platform.servicelayer.exceptions.ModelNotFoundException",

"extendedStackTrace": [

{

"class": "de.hybris.platform.servicelayer.search.impl.DefaultFlexibleSearchService",

"method": "searchUnique",

"file": "DefaultFlexibleSearchService.java",

"line": 357,

"exact": false,

"location": "coreserver.jar",

"version": "?"

},

{
"class": "de.hybris.platform.warehousingbackoffice.widgets.warehousingrefineby.WarehousingRefineByController",
"method": "lambda$renderCheckbox$2",
"file": "WarehousingRefineByController.java",
"line": 320,
"exact": false,
"location": "?",
"version": "?"
},
{
"module": "java.base",
"moduleVersion": "21.0.11",
"class": "java.util.ArrayList",
"method": "forEach",
"file": "ArrayList.java",
"line": 1596,
"exact": false,
"location": "?",
"version": "?"
},
{
"class": "de.hybris.platform.warehousingbackoffice.widgets.warehousingrefineby.WarehousingRefineByController",
"method": "renderCheckbox",
"file": "WarehousingRefineByController.java",
"line": 316,
"exact": false,
"location": "?",
"version": "?"
},
{
"class": "de.hybris.platform.warehousingbackoffice.widgets.warehousingrefineby.WarehousingRefineByController",
"method": "lambda$renderRefineByFromConfig$3",
"file": "WarehousingRefineByController.java",
"line": 386,
"exact": false,
"location": "?",
"version": "?"
},
{
"module": "java.base",
"moduleVersion": "21.0.11",
"class": "java.util.ArrayList",
"method": "forEach",
"file": "ArrayList.java",
"line": 1596,
"exact": false,
"location": "?",
"version": "?"
},
{
"class": "de.hybris.platform.warehousingbackoffice.widgets.warehousingrefineby.WarehousingRefineByController",
"method": "lambda$renderRefineByFromConfig$4",
"file": "WarehousingRefineByController.java",
"line": 386,
"exact": false,
"location": "?",
"version": "?"
},
{
"module": "java.base",
"moduleVersion": "21.0.11",
"class": "java.util.ArrayList",
"method": "forEach",
"file": "ArrayList.java",
"line": 1596,
"exact": false,
"location": "?",
"version": "?"
},
{
"class": "de.hybris.platform.warehousingbackoffice.widgets.warehousingrefineby.WarehousingRefineByController",
"method": "renderRefineByFromConfig",
"file": "WarehousingRefineByController.java",
"line": 368,
"exact": false,
"location": "?",
"version": "?"
},

......


Read more...

Environment

SAP Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud all versions

Keywords

backoffice, internal server error, order fulfillment, consignments, warehousing backoffice, modelnotfoundexception, searchunique, delivery mode, zonedeliverymode, impex, backoffice-config, standard-gross, standard-net, premium-gross, premium-net , KBA , CEC-SCC-CDM-BO-APP , Applications , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.